Purchase Terms & Conditions

By purchasing from xoCarolynDesigns, you agree that you have read and understand all of the information below.


Due to the nature of the product, no refunds or exchanges are permitted. That being said, I want you to love your charms/dangles so you have any issues with your order, please contact us ASAP. 


Please note that all charms are custom made by hand, so there will be slight variations. Aside from the difference in metal (gold/bronze vs. silver), the main charm is identical in in all styles but can look different depending on lighting. Seller will not change beads or string color without contacting Buyer first. However, string type may be changed per Seller’s discretion. 


All TN sizes are fitted to hang over one dashboard (e.g. Foxy Fix).
Charms for the RINGS size are ALL FITTED to loop and tie over one of the rings of your planner. Please see @xocarolyndesigns instagram for a video how-to.
If you need a size that is not listed, please message me!


Please note that I use many glass beads in my designs, and as such, they will shatter and break if dropped onto hard surfaces. Please handle your charms with care! Seller is not responsible for any beads that are broken post-shipment.


Treat your dangles as you would any delicate jewelry. Pulling/yanking will break links. Please handle your dangles with care! Seller is not responsible for any dangles that are broken post-shipment.